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+--- Thread: Refund rule (/showthread.php?tid=23)
Refund rule - The Seller - 02-18-2010
As we all know, some accounts are getting banned since what we do is against trackers' rules...
A user deserves a refund, if something go wrong within the first 30 days after the deal.
THERE WILL BE EXCLUSIONS IN THIS RULE (maybe some more will be added later)
-If there are proofs, that the new owner got banned for cheating, he will not get a refund.
-If there are proofs that both traders agreed not to change the registered email for some days and the new owner change it right after the transaction and got banned, it's his mistake.
-If there are proofs that in a deal was involved a hacked account, , the warranty is lifetime.
-If the previous owner was a ratio cheater, the warranty is lifetime.
The refund will be a new account/invite or every solution that both traders will be happy with.